About That Toilet

SHMS is also known as Action Housing.

The top of Kyle Webster’s shoes are wet.

On August 3, 2022, I left a message with SHMS’s maintenance department because the toilet overflowed.

  • August 4th – Day 2: Left a second message for the maintenance department. 
  • August 5th – Day 3: In an email, I told the operations manager that if the toilet was not fixed by Monday, I would contact the health department.
  • August 8th – Day 6: A health inspector phoned SHMS.
  • August 9th – Day 7: The toilet was fixed. 
I used my neighbor’s bathroom for seven days.

I sent this email to Dr. Jessica DuFour.